Community engagement and you said, we did

We need our patients and the public to help us develop NHS services. To do this we gather people’s views and experiences by going out and speaking to them in public places. We also attend public workshops, events and conduct online and face-to-face surveys to consult on specific plans/programmes.  


In this section you will find details of projects we are currently engaging the public and service users on:

Health based places of safety or section 136 suites: We are currently talking to those who have used a section 136 facility in NW London, their family and carers. This work is to support the development of a new way to provide these services across NW London. The following report 'Health Based Places of Safety Engagement progress report and forward plan' details our engagement work to date on the programme and our engagement plans for January and February 2019. If you would like to feed into this work or have used a health based place of safety in the last two years and you would like to get involved, please contact us

Community engagement reports 

When we finish a project a final report of how public feedback has been used is issued. The final report is used to inform decision making before the plan/programme goes live in NW London.

Recent community engagement reports below.

  • Online consultations

We worked with Imperial College Health Partners to find out what the public thought of contacting their GP online, known as an online consultation. Their report on public feedback can be downloaded here

You can find out how we used their feedback to develop online consultations here.

  • Developing older people’s services

We wanted to find out what people thought of older peoples services in Ealing. The feedback can be found here.

  • ‘Hub’ naming survey report

The NHS uses a lot of names for community health centres. We wanted to find out what you think these centres should be called? The feedback can be found here.

Online surveys

There are no online surveys to take part in at present.

We regularly update this page, so please come back soon if you are keen to get involved with our surveys and projects.


Engagement activity

 Each month our engagement team track engagement activity across all eight CCGs in NW London. 

 See monthly engagement activity summaries below, which include breakdowns per borough. 

   January 2018

   February 2018

   March 2018

   April 2018

   May 2018

   June 2018

   July 2018

   August 2018

   September 2018