Your views on the Long Term Plan

The NHS Long Term Plan

Across the country NHS teams are working to develop local responses to deliver the ambitions of the NHS Long Term Plan.

“As medicine advances, health needs change and society develops, so the NHS has to continually move forward so that in 10 years’ time we have a service fit for the future.

“The NHS Long Term Plan will do just that. Drawn up by those who know the NHS best – frontline health and care staff, patients and their families and other experts. It will give everyone the best start in life; deliver world-class care for major health problems, such as cancer and heart disease, and help people age well.” NHS England – Long Term Plan

Engagement in NW London - hearing from you

Developing our Long Term Plan in NW London is a key focus for the organisation and we are working with our stakeholders and the public as we consider and shape our response.

Throughout July and August 2019 we met with members of the public across NW London to give us their views on healthcare to help us shape our Long Term Plan.

We asked people to share their views on healthcare services now and how you would like to see them delivered in the future.

We were keen to hear from the people about how we can:

1.       Improve your care that is provided locally 
2.       help people know when to use A&E and direct people where to go when it is not an emergency
3.       help people understand and use health digital technology
4.       join up health and care services to make sure everyone in our community has access to the right care when they need it

This period of engagement is now closed and we will be publishing both the report from Healthwatch and that of our own engagement here shortly.

Thank you to everyone who took the time to talk to us and share their views. Information and feedback provided is now being used to shape NW London's long term plan, which we will publish in November.

The publication of our long term plan and our priorities for the next five year’s will not by any means mark the end of our engagement on the areas of work included in it. This is just the beginning and as we further develop and implement programmes we will continue to work with staff, patients and the public, to ensure we shape and tailor the right support, services and outcomes for people in NW London. 

A full list of the locations we have visited can be found here.

If you have any feedback you would like to send us lease email



Date 2019


Wembley Practice

Wembley Shopping Centre        

Northwick Park (Outpatients)

Northwick Park (Urgent care)

2 and 24 July

6 August

8 August

13 August

Central London

Abbey Centre
(Tea dance)

Healthy Lung for life @ Ada Court

Tea Dance @ Abbey Centre

BME Health forum @ Church Street

11 July – 1 – 4pm

11 July

11 July

18 July


Ealing Hospital Open day

Ealing Hospital Outpatients

Ealing Hospital Urgent Care

27 July - morning

15 August

17 August

Hammersmith & Fulham

PPG leadership training day across NWL @ St Pauls

Charing Cross Hospital A&E

St Mary’s Hospital

Hammersmith Hospital

31 July

4 September

5 September

6 September


Northwick Park (Outpatients)

Northwick Park (Urgent care)

Ealing Hospital Outpatients

Ealing Hospital Urgent Care


8 August

13 August

15 August

17 August


Hillingdon CCG AGM Brunel University

Hillingdon Hospital


9 July

9 July



West Middlesex Hospital

Focus group at Age UK

Heart of Hounslow Practices


19 July

20 August

22 August

West London

The Delgarno Trust: Shine Like The Sun (Physical and Emotional Wellbeing Event)

Golborne Road Summer Festival

Health and Wellbeing vol org network Kensington town hall (closed meeting)

West London CCG AGM 

HW CWL AGM @ Kennsington Town Hall

Health and Wellbeing VO forum

Focus group at EWEG @ Latymer community church

Operation cup of tea event


 3 July 1 – 4pm

 7 July 12 to 6pm


16 July

18 September

15 July

16 July

23 August

30 August