Improving care for children across North West London

Where we look after your child in an emergency in Ealing has changed

To improve children’s care across North West London some children’s services at Ealing Hospital have changed. The children’s ward at Ealing Hospital has closed and ambulances no longer take children to Ealing’s accident and emergency (A&E) department. If your child does need an ambulance, they will be taken to a hospital with a children's A&E. This will be either: West Middlesex, Hillingdon, Northwick Park, Chelsea and Westminster, or St Mary’s hospitals depending on your child’s needs.

What to do if your child needs urgent care in Ealing:

For both physical and mental health needs:

  • In a life-threatening emergency call 999.
  • If it’s not a life-threatening situation, you can go to Ealing Hospital’s urgent care centre, visit/call your GP or call NHS 111.

The majority of children's services remain at Ealing Hospital

  • Children's services including day clinics and outpatient appointments are still open at Ealing Hospital and you should use them as normal - a full list of these services can be found on the London North West Healthcare NHS Trust website. 
  • Urgent care for children is provided by Ealing Hospital's urgent care centre 24 hours a day, 7 days a week.

Public information

Our booklet Changes to children’s services at Ealing Hospital, aimed at parents and carers, explains the changes in more detail.The booklet is also available as 'easy read' and translations.

Our two page leaflet and poster provide quick and easy to print-out summaries of the changes.

We have also produced travel information sheets for the five hospitals in North West London with a children's A&E and  information on how to travel to Ealing Hospital if you need to access day clinics or the children's urgent care centre (UCC).

If you have more questions about these changes, please look at our Frequently Asked Questions (FAQs).

Ealing Hospital’s UCC

​The UCC at Ealing Hospital is open 24 hours a day, seven days a week. If a child needs more specialist care than the UCC can provide, they will be looked after by doctors and nurses and transferred to another hospital and appropriate transport will be arranged.

Why were these changes made?

Changes were made to provide consistent high quality seven-day children’s services across five hospitals in North West London, allowing more specialist senior doctors to be available throughout the day and night to treat children. This will improve the quality of clinical care and patient experience and get children back to health more quickly.

Services for children in North West London

Ealing Hospital has a rapid access clinic, which provides GPs in the Ealing area with expert advice on children’s health and access to specialist appointments. There is also a Children’s Community Nursing Team which, ensures that the care children receive in hospital and in the community is coordinated and that your child has access to this specialist team on site when needed.

More information

If you have any questions about the changes to children’s services in North West London, please contact:

Email: healthiernwl@nw.london.nhs.uk

Telephone: 0800 1777 990 (lines open Monday to Friday 9am to 5pm with an out-of-hours voicemail service).

More information about healthcare services in your local area can be found at www.nhs.uk

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